Miami-Dade County Ryan White Program Service Provider Resource Hub

Click here to access the Groupware Technologies® web site for Miami-Dade Provide Enterprise Part A-funded users or access through PE Miami. 

From PE Miami: After you are logged in, go to Help ⇒ Support Website.

Training sessions available for Part A providers include:

• Basic Navigation and Client Profile Management
• Contract Management
• County Specific Functions
• Eligibility Assessments
• Eligibility Assessments – Self Attestation
• Group Session Documentation for Mental Health and Substance Abuse Providers
• In-Network and Out of Network Referrals
• Outcomes Reporting
• Service Documentation and Review for Outpatient Ambulatory Health Services and AIDS Pharmaceutical Assistance Providers
• Supplemental Documentation for Outpatient Ambulatory Health Service Providers
• Service Documentation for Outreach and Case Management Providers
• Supplemental Documentation for Medical Case Management Providers
• Service Documentation for Support Services Providers
• Service Documentation for Substance Abuse Residential Providers
• Service Documentation Webex Review July 2020
• Supervisor Related Functions
• Test and Treat Provider Documentation

Click here to access the Groupware Technologies® web site for Miami-Dade Provide Enterprise Part B-funded users.

Training sessions available for Part B providers include:

• Basic Navigation and Client Profile Management
• Billing
• Case Management
• Grantee Specific Training
• Mental Health Documentation

User Guides and Job Aids are accessible to authorized users of PE Miami. 

After you are logged in, go to View ⇒ Reference ⇒ Documentation ⇒ By Type ⇒ Manual.

Available User Guides and Job Aids include:

• Provider Records: Adding and updating provider records.
• Client Registration and Completing a Client Profile: Registration verification and using Client Profile tabs.
• Common Client Data Entry: Opening, re-opening, and closing client records, and required documents.
• Eligibility Assessment: Creating an Eligibility Assessment, used to determine program eligibility prior to any services being provided and funded.
• Referrals – In Network Service and Out of Network: Creating, submitting, acknowledging, and approving In Network Service Referrals; and creating Out of Network Referrals.
• Medical Case Management Program: Set your Current Reporting Scope; Opening Existing Clients to your Service Category; Re-Opening Existing Clients to Your Service Category; and Case Management Summary View.
• Navigating Provide® Enterprise: Logging in, passwords, status bars, and file menus.
• Test and Treat: Test and Treat summary, assessment, and enrollment.
• Supervisor Related Functions: MCM Late Entry Override, and Vendors.
• Acuity Assessment: The Acuity Assessment is designed to capture the acuity level of the client and determine the level of case management the client needs.
• Setting Your PE Security Questions: In order to use the built-in password reset feature, it is necessary to set your own Security Questions that the system will ask you when you need to have your password reset.
• Self-Attestation Eligibility Assessment in Provide: Training and user guide on eligibility assessments and determining eligibility for self-attestation.
  Click here for the training manual.