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Clinical Quality Management Program

Our mission is to continuously improve the quality of the services afforded to people with HIV whom we serve as clients in the Ryan White Program.

Serving

9,194

people with HIV

Clinical Quality Management Program

Clinical Quality Management Steering Committee

Quality Improvement Resources

Subrecipient Forums

Research Articles

Provide Enterprise® Miami

Service Provider Resource Hub

Miami-Dade HIV/AIDS Partnership

Community Newsletter

Calendar


Clinical Quality Management Program

 

Our Vision

To ensure that every client served by the Miami-Dade County (MDC) Ryan White Program (RWP) achieves and maintains an undetectable HIV viral load, by supporting an open access, continuously improving, high quality comprehensive system of lifesaving HIV care.

Our Mission

The mission of the MDC RWP CQM Program is to continuously improve the quality of care delivered by each RWP-funded subrecipient in MDC to clients with HIV. The RWP CQM Program will continuously develop/enhance, review/monitor, analyze, measure, implement, and evaluate the delivery of core medical and support services provided to program-eligible clients.CQM efforts will improve client care by following Public Health Service treatment guidelines for HIV, maximizing access to services, and continuously improving the service delivery processes, achieving optimal health outcomes for clients and improving client satisfaction, with the ultimate goal of helping clients link to care, stay in care, adhere to their treatment regimen, get virally suppressed, and ultimately achieve and maintain undetectable viral loads.

Priorities

  • Assess the extent to which HIV health services provided to clients under Part A and MAI funding are consistent with the most recent Public Health Services guidelines for the treatment of HIV disease and related opportunistic infections.
  • Develop strategies to ensure improvements in client access/quality of HIV services, client health outcomes, and client satisfaction.
  • Focus on enhancing Part A and MAI service delivery processes to improve client retention in care, reduce viral loads and increase client satisfaction.
  • Strengthen CQM Program awareness and capacity throughout the local Part A/MAI care and treatment system, including problem identification, root cause analysis, and QI intervention evaluation.
  • Continuously improve RWP data integrity in the Provide Enterprise® Miami (PE Miami) client data management system.

Contact

For more information on the Miami-Dade Ryan White Clinical Quality Management Program, contact CQM Staff:

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Clinical Quality Management Steering Committee

Next Meeting: May 14, 2026 at 1:30 p.m.

Via Microsoft Teams*

Member Responsibilities

  • Oversee the CQM Plan: Miami-Dade County EMA RWP Clinical Quality Management Plan – Grant Fiscal Year 2023
  • Evaluate performance data from Ryan White Program subrecipients.
  • Identify quality improvement (QI) opportunities.
  • Prioritize (or re-prioritize) QI projects.
  • Develop the timeline to complete QI related Plan-Do Study-Act (PDSA) cycles.
  • Evaluate the impact of QI initiatives on client health outcomes.
  • Evaluate the progress of CQM activities.
  • Share best practices and determining future goals.
  •  

Agenda

April 19, 2024

HRSA PCN #15-02

HRSA Policy Clarification Notice (PCN) #15-02 The purpose of this PCN is to clarify the HRSA RWHAP expectations for clinical quality management (CQM) programs.

RSVP or Contact Us

Past Meetings

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Quality Improvement Resources

 

Local QI Data from the Miami-Dade CQM Program

Local QI Data from the Miami-Dade CQM Program

FY 2023 Miami-Dade Ryan White Client Satisfaction Survey. Medical Case Manager satisfaction data from 527 clients, interviewed in FY 2023.  Data are divided by client ethnicity and gender.

FY 2023 Ryan White CQM Performance Report Card, Cycle 2 (12 months ending August 31, 2023).

FY 2023 CQM Performance Report Card definitions of all variables.

Summary of CQM Performance Report Card trends, Cycle 2, FY 2023.

Center for Quality Improvement and Innovation (CQII)

Center for Quality Improvement and Innovation (CQII)

HRSA’s Ryan White HIV/AIDS Program (RWHAP) Center for Quality Improvement and Innovation (CQII)* provides technical assistance on quality improvement to Ryan White HIV/AIDS Program recipients. 

CQII Training on Coaching Basics (TCB) Program* (TargetHIV)  A Facilitator Manual for those who participate in the Training on Coaching Basics (TCB) Program. Also for those who strive to lead activities to improve HIV care. It contains detailed descriptions of all pre-work activities and assignments. Also post-work activities and faculty notes for each module during the 3-day TCB session. With links to available quality improvement resources.

A Guide to Patient Involvement in Quality Improvement – Building Meaningful Partnerships to Improve HIV Care. New York Department of Health AIDS Institute, Health Resources and Services Administration HIV/AIDS Bureau

Ryan White HIV/AIDS Program Compass Dashboard

Ryan White HIV/AIDS Program Compass Dashboard

Ryan White HIV/AIDS Program Compass Dashboard* (HRSA.gov)

  • Understand Outcomes, Demographics, and Performance
  • Explore Data on Priority Populations
  • RWHAP Services Received
  • RWHAP AIDS Drug Assistance Program (ADAP)
Regression Analysis

Regression Analysis

15 Types of Regressions in Data Science* (ListenData.com)

  • What is Regression Analysis?
  • Terminologies related to regression analysis.
  • Types of Regression.
  • How to choose the correct regression model?
Data-Driven Decision-Making

Data-Driven Decision-Making

Data-Driven Decision-Making: How To Make Smarter Decisions To Fuel Business Growth* (SuperOffice.com)

  • B2B companies now have access to more data than ever before. But what happens to this data, do you let it degrade over time or are you using it to fuel business growth?
  • For companies that leverage data to drive decision-making, they gain a competitive advantage, reduce business costs and increase profit. But, how?
  • We explain what data-driven decision-making, what you can use it for and how it can positively impact your business. Plus, we share a five step process that you can use to create smarter business decisions.

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Ryan White Program

Subrecipient Forums

Ryan White Program Subrecipient Forums are Quality Improvement-focused trainings facilitated by Miami-Dade County Office of Management and Budget Grants Coordination/Ryan White Program and Behavioral Science Research Corporation.

Ryan White Part A/MAI-funded subrecipient’s senior level staff members – Executive Directors and/or Program Directors/Coordinators – attend Subrecipient Forums. Specifically, decision-makers at the organization who are responsible for ensuring service quality and compliance with program and contractual requirements.

RSVP Required: ssergi@behavioralscience.com

April 22, 2026
Transportation and Parking

Florida Department of Health – Health District Center, 1350 NW 14th St, Conference Room 401B, Miami, FL 33125 (Google Maps)

  • Driving: Parking is free. Entrance to the parking garage is off of NW 13th Court. Tell the parking attendant you are there for the Prevention Committee meeting, Conference Room 401B.  Please park on or above the 3rd floor.  Use the main entrance, sign in at the front desk, and take the elevator to the 4th floor.
  • Public Transportation: The 12 Northside Station Bus drops off at NW 12 Avenue/NW 14 Street or Exit Metrorail at the UHealth Jackson Station. At FDOH Health District Center, use the main entrance, sign in at the front desk, and take the elevator to the 4th floor.

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Research Articles

 

Patient centered care practices that positively influence adherence and viral suppression: what we learned from Ryan White Program clients

Patient centered care practices that positively influence adherence and viral suppression: what we learned from Ryan White Program clients; Mary Jo Trepka, MD, MSPH, Professor and Chair, Department of Epidemiology, Robert Stempel College of Public Health and Social Work, FIU

Relationship between Housing Characteristics and Care Outcomes among Women Living with HIV: Latent Class Analysis

Relationship between Housing Characteristics and Care Outcomes among Women Living with HIV: Latent Class Analysis*, Sofia B. Fernandez, etal. (Oxford Academic – academic.oup.com)  Housing plays a critical role in the care outcomes of individuals living with a HIV, yet few studies have examined the unique housing profiles of women living with HIV (WLH), especially among those belonging to low-income racial/ethnic minority groups . . .

HIV Care Access During the COVID-19 Pandemic as Perceived by Racial/Ethnic Minority Groups Served by the Ryan White Program, Miami-Dade County, Florida

HIV Care Access During the COVID-19 Pandemic as Perceived by Racial/Ethnic Minority Groups Served by the Ryan White Program, Miami-Dade County, Florida*, Mary Jo Trepka, MD, MSPH, etal. (nih.gov)  The Ryan White Program (RWP) in Miami-Dade County, Florida made several modifications to keep HIV care accessible during the COVID-19 pandemic, including expanding telehealth services, increasing access to HIV medications, and waiving required lab tests for service recertification . . .

Latent Class Analysis of Syndemic Factors Associated with Sustained Viral Suppression among Ryan White HIV/AIDS Program Clients in Miami, 2017

Latent Class Analysis of Syndemic Factors Associated with Sustained Viral Suppression among Ryan White HIV/AIDS Program Clients in Miami, 2017, Rahel Dawit, etal,  The study’s objective was to identify the association between sustained viral suppression (all viral load tests<200 copies/ml per year) and patterns of co-occurring risk factors including, mental health, substance use, sexual risk behavior, and adverse social conditions for people with HIV (PWH) . . .

Adherence 2021 Poster

Adherence 2021 Poster: Access to HIV medical care providers for Ryan White Program clients during the COVID-19 Pandemic: Lessons learned, Mary Jo Trepka, MD, MSPH, etal.

Predictive Analytics for Retention in Care in an Urban HIV Clinic

Predictive Analytics for Retention in Care in an Urban HIV Clinic*, Arthi Ramachandran, etal. (nih.gov) Consistent medical care among people living with HIV is essential for both individual and public health. HIV-positive individuals who are ‘retained in care’ are more likely to be prescribed antiretroviral medication and achieve HIV viral suppression, effectively eliminating the risk of transmitting HIV to others . . .

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* This page includes links to Ryan White Program and non-Ryan White Program funded services. Please contact your Medical Case Manager with questions about Ryan White Program eligibility.  By clicking links marked by an asterisk (*), you acknowledge you are leaving PartnerhshipMiami.org. We are not responsible for the content on these web sites.

Effective immediately and until further notice, the contents of these web pages are under review to comply with federal executive orders.  This website may be updated further in the event the County receives a directive to do so from HRSA.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H89HA00005, CFDA #93.914 – HIV Emergency Relief Project Grants, as part of a Fiscal Year 2026 award totaling $26,539,912 as of May 12, 2026, with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, HRSA, HHS or the U.S. Government.

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